RETURNS & EXCHANGES

Do you accept returns/exchanges?

As an important part of our value chain, we do not offer a return nor a exchange policy. 

I received the wrong product. What do I do?

We ask all customers to check your original orders and compare your product against the website when you receive it. If you believe you received the wrong item, or your order is damaged, please contact us within 7 days so we can work with you to correct the issue.

How do I know The Writer’s Boutique® has received my return?

We will send you an email confirming receipt of your return. Your refund will reach you approximately 3 to 5 days after that email. 

If you have not received an email within two weeks of the date you shipped your return to us, please contact Customer Service with your order and tracking numbers so we can assist you. 

How long does processing returns take?

Once we receive your email requesting the return, we will email you instructions about how to pack and ship your item. Once we have received the package, we will process your refund within 7 business days and send you a notification to the email address you provided with your transaction. Expect the refund to be reflected on your credit card or PayPal account up to 5-10 days after that point.